The quality story of Dhanya Michael has its origins in clinical nursing and has travelled all the way to handling healthcare quality in Rajagiri Hospital. Dispelling doubts in the minds of people, she built a culture of safety and quality through accreditation, projects with impact, and cooperation with CAHO. Her vision is patient engagement, just culture, technology, and mentorship towards embedding quality as a shared organizational value.
Featuring the Quality Journey of the Month: A Dialogue with Lallu Joseph on Driving Change
