The session highlighted AI-driven healthcare transformation, emphasizing patient convenience, streamlined workflows, and enhanced clinical efficiency. Technologies like KIOSKs, Roche automated labs, and Docstribe enable digital registration, diagnostics, telemedicine, and predictive care. Total lab automation and AI-assisted OPD journeys reduce wait times, optimize resources, and improve patient satisfaction through effective process redesign and change management.
Insights from CAHOTECH 2025 Session 3: Creating Tomorrow’s Enterprise: Process Redesign and Change Management
