Ms. Sushma Katuri’s healthcare quality journey at KIMS exemplifies transformative leadership, combining passion, innovation, and perseverance. From implementing ISO systems to achieving NABH and international accreditations, she fostered a culture of patient safety, staff empowerment, and continuous improvement. Her work demonstrates that quality is a shared, organization-wide responsibility.
Quality Icon of the Month:A Dialogue with Lallu Joseph onDriving Change
