With extensive healthcare quality experience, Mr. Balaji V transformed compliance-driven processes into a culture of patient-centric improvement at Apollo Hospitals. By fostering engagement, using digital tools, and strengthening accreditation systems, he improved safety, teamwork, and data-driven decision-making. His vision focuses on predictive safety, leadership development, and globally recognized quality care.
Quality Icon of the Month: A Dialogue with Lallu Joseph on Driving Change
