For almost 20 years in healthcare, Ms. Remya R, AGM-Quality & Innovations at KIMSHEALTH, has metamorphised ‘quality’ from a box-ticking exercise to a living culture. Every stage in her story radiates empathy, partnership, and incremental progress — from the tender care of accreditation processes to the modern stroke care pathway innovations. She actively advocates in CAHO circles and other global platforms to embed patient safety in the day-to-day, as a long-term pledge.
Quality Icon of the Month: A Dialogue with
