This article presents patient safety from a COO’s perspective, highlighting how strong governance, empowered teams, rigorous training, incident reporting, technology and data-driven monitoring can embed safety across the hospital journey. It outlines practical measures spanning admission, inpatient care, surgery, medication, infection prevention and discharge, emphasizing safety as the foundation of operational excellence.
Patient Safety from a COO’s Lens: How a 1100 Bed Teaching Superspecialty Hospital Tracks, Empowers, and Delivers “Safety First” Across the Entire Journey
