The article discusses that patient involvement in OPD is the most effective method of avoiding healthcare errors at an early stage. Through guiding the patients in each and every step of the process—appointment, registration, consultation, diagnostics, treatment, follow-up, and home care—medical staff not only enhance the safety but also lessen the confusion and build the trust. The use of communication tools and resources for education that are structured help to create safer, easier, and patient-centered care.
Engaging Patients to Enhance Patient Safety in the Outpatient Department (OPD)
