This article showcases the quality journey of Ms. Anshua’s from nurse to senior quality leader is a classic example of dedication, adaptability, visionary approach, vistas of passion for accreditation, patient safety, and digital transformation. The questions of resistance were answered by her father from the resistance to enforce successful initiatives and continuous improvements into culture. This is just one of the many instances of her leadership showing that quality, when accepted, has the ability to transform healthcare delivery.
Quality Icon of the Month: A Dialogue with Lallu Joseph on Driving Change
